The Manchester Self Storage Company Terms and Conditions for Mobile Self Storage.

The Manchester Self Storage Company Terms and Conditions for Mobile Self Storage.

The agreement for the provision of off-site storage space is made between The Manchester Self Storage Co. Ltd (MSSC) and (you) the customer.

You are obliged to tell MSSC of any changes made to your address, email, telephone or payment details.

Non-Payment of License Fees:
Unless agreed otherwise, invoices will be issued on the anniversary of your move-in date. It is your responsibility to ensure that your payment is received by us on or before the due date. A late charge of 10% of the storage charge or £10 (whichever is greater) will be incurred for each two week period the storage charge remains outstanding. If you remain in default of the storage charge we may take various steps to recover our costs, and to dispose of your goods.

Termination:
Upon termination, any unused days will be refunded together with your deposit. A refund will be issued to the same debit/ credit card you originally used to book your storage on condition that you leave your Mobile Self Storage Unit(s) (MSSU) clean, do not incur any charges for damage of the Mobile Self Storage Unit(s) (MSSU) or trailer, and provided that all charges are paid up to date.

Storage, Liability and Packaging charges:
We reserve the right to review and change our charges at any time. If we choose to change our storage charges we will notify you in writing with no less that 28 days notice.

Storage Cover and Insurance:
MSSC are not liable for any loss of or damage to the goods stored or to any goods or deliveries accepted on your behalf or for any consequential loss even if that damage is due to the fault of MSSC. It is a condition of storage that you must insure your goods whilst in store by either giving evidence of your own policy.

Security and access:
Access is available during the notified business hours. You accept that MSSC requires 48 hours notice before access in made. You accept that MSSC reserves the right to change hours of access, general maintenance and security of the facility and your Mobile Self Storage Unit(s) (MSSU)

Ownership:
You confirm that you are the owner of the items stored, or that ownership is vested in you for the purpose of entering into this agreement. You confirm that the owner of the goods, if not you, understands and accepts MSSC’s right to sell or dispose of goods to recover any outstanding charges.

We have recently updated our Privacy Policy. Full details can be found here.

Definitions
In these terms and conditions the following words have the following meanings:-
1. You, your: the customer named in the Schedule
2. We, us, our: The Manchester Self Storage Co. Ltd (MSSC).
3. Goods: anything that you bring on Site and store in the Mobile Self Storage Unit(s) (MSSU).
4. Mobile Self Storage Unit(s) (MSSU): the storage unit specified in the Schedule and/or any other Mobile Self Storage Unit(s) (MSSU) the customer may occupy
5. Commencement Date: the date specified in the Agreement.
6. Facility: the premises on which the Mobile Self Storage Unit(s) (MSSU) is situated.
7. Access Hours: the hours we permit access to the Mobile Self Storage Unit(s) (MSSU).
8. Prohibited Items: those items specified in Condition 10.
9. Deposit: the amount specified in the Agreement.
10. Agreement Fees: the amount specified in the Agreement which does not include VAT, which shall also be paid by you where it is or becomes applicable
11. Due Date: the date specified in the Agreement and the corresponding date in each period specified in the Agreement or the previous business day if the Due date falls on a Saturday, Sunday or Public Holiday
12. Agreement: the License Agreement or the Notification of Change Document This Agreement: these terms and conditions.

1. Your Right to Occupy & Inspection,
2. We permit You but no other person to use the Mobile Self Storage Unit(s) (MSSU) in accordance with these terms and conditions from the Commencement Date until this agreement is terminated.
3. You must inspect the Mobile Self Storage Unit(s) (MSSU) before storing any goods and inform us if you believe it is damaged or unsuitable for your requirements in any way. If you do not do so the Mobile Self Storage Unit(s) (MSSU) will be deemed to be suitable for you and in good condition at the Commencement Date.
Access to the Mobile Self Storage Unit(s) (MSSU) by You and by Us
4. You may have access to the Mobile Self Storage Unit(s) (MSSU) at any time during the Access Hours and by giving no less than 48 hours notice. No access to the Mobile Self Storage Unit(s) (MSSU) will be permitted outside these hours. We may change the Access Hours at any time without giving prior notice.
5. Only you and persons authorised in writing or accompanied by you will be permitted to have access to the Mobile Self Storage Unit(s) (MSSU). Any such person is your agent for whose actions You are responsible and liable to us and to other users of Mobile Self Storage Unit(s) (MSSU) on the Site. You may withdraw any authorisation at any time but the withdrawal will not be effective until we receive it in writing. We do not accept liability for unauthorised access by third parties in possession of the customer’s key and or code and or with knowledge of the location of the Mobile Self Storage Unit(s) (MSSU). In the event that further security is required the company may over-lock the Mobile Self Storage Unit(s) (MSSU) (by prior arrangement) and retain the over-lock key for a special charge. We may ask for proof of identity from you or any other person at any time (although we are not obliged by this Agreement or otherwise to do so) and we may refuse access to any person (including you) who is unable to provide satisfactory proof of identity. We may refuse You or your agents access at any time if we consider in our sole discretion that the safety of any person on the Site, or the security of the Mobile Self Storage Unit(s) (MSSU) or its contents, or other Mobile Self Storage Unit(s) (MSSU) or their contents will be put at risk. In the case of shared Mobile Self Storage Unit(s) (MSSU) or areas you accept that we have no liability in the management or control of the Mobile Self Storage Unit(s) (MSSU) or area other than to hold the key for the Mobile Self Storage Unit(s) (MSSU) or area if required to do so.
6. You are responsible for providing a secure padlock for the Mobile Self Storage Unit(s) (MSSU) and You must ensure that the Mobile Self Storage Unit(s) (MSSU) is locked so as to be secure from unauthorised entry at all times when You are not in the Mobile Self Storage Unit(s) (MSSU). We will not be responsible for locking any unlocked Mobile Self Storage Unit(s) (MSSU). You should not leave your key with or permit access to your Mobile Self Storage Unit(s) (MSSU) to any person other than your own agent who is responsible to You and subject to your control and if You do so, You do so at your own risk whether or not any such person is our employee or agent. We do not accept any liability for any person including our employee or agent holding your key and having access to your Mobile Self Storage Unit(s) (MSSU) and any such person acts as your agent only.
7. We (our agents or workman, with our express permission) reserve the right to access the Mobile Self Storage Unit(s) (MSSU) at all times and for all purposes and to remove all or any of the goods stored in the Mobile Self Storage Unit(s) (MSSU) but, without prejudice to the generality thereof to inspect the Mobile Self Storage Unit(s) (MSSU), to ensure compliance and observance by the Customer with the terms hereof and for carrying out repairs maintenance and alterations to the Mobile Self Storage Unit(s) (MSSU) and Facility having given the customer 7 days notice. We shall not be liable for any damage caused to the goods stored in the Mobile Self Storage Unit(s) (MSSU) as a result of such entry and removals except to the extent that this is due to our negligence. We are not responsible for loading or unloading your Mobile Self Storage Unit(s) (MSSU) unless agreed by a manager.
8. We may enter the Mobile Self Storage Unit(s) (MSSU) at any time without notifying you (and if necessary we may break the lock to gain entry):-(i) if we believe that the Mobile Self Storage Unit(s) (MSSU) contains Prohibited Items or is being used in breach of these terms and conditions;(ii) if we are required to do so by the Police, Fire Services, Local Authority or by a Court Order;(iii) if we believe it is necessary in an emergency;(iv) to obtain access in accordance with conditions 7, 14 and 22. (v) to prevent injury or damage to persons or property (vi) if we are of the opinion that any of the above apply for the purposes of ascertaining this

Use of the Mobile Self Storage Unit(s) (MSSU) and the Facility
9. You warrant to and covenant with us that you are the owner of and or entitled in law to the possession of the goods stored in the Mobile Self Storage Unit(s) (MSSU) at any time or that ownership is vested in you for the purposes of entering into this agreement. You will meet any claim or costs against us if these declarations are not true.
10. You may only use the Storage for storage and not for any other purpose. You must not store (and you must not allow for any other person to store) any of the following in the Mobile Self Storage Unit(s) (MSSU):-(i) food or perishable goods unless securely packed so that they are protected from vermin;(ii) birds, fish, animals or other living creatures;(iii) combustible or flammable materials or liquids such as paint, petrol, oil or cleaning solvents; (iv) explosives, weapons or ammunition;(v) chemicals, radioactive materials, biological agents;(vi) toxic waste, asbestos or other materials of a dangerous nature; (vii) any item which emits any fumes, smell or odour; (vii) any illegal substances or goods illegally obtained (viii) compressed gases. We may refuse to permit storage of any goods regardless of reason.
11. You must not (and you must not allow any other person to):-(i) use the Mobile Self Storage Unit(s) (MSSU) or do anything in the Facility or in the Mobile Self Storage Unit(s) (MSSU) which may be a nuisance to us or to the users of any other Mobile Self Storage Unit(s) (MSSU) (ii) do anything on the Site or in the Mobile Self Storage Unit(s) (MSSU) which may invalidate any of our insurance policies (or those of other Mobile Self Storage Unit(s) (MSSU) users) or increase the premiums;(iii) use the Mobile Self Storage Unit(s) (MSSU) as offices or living accommodation or as a home or business address;(iv) spray paint or do any mechanical work of any kind in the Mobile Self Storage Unit(s) (MSSU);(v) attach anything to the walls, ceiling, floor or doors of the Mobile Self Storage Unit(s) (MSSU) or make any alteration to the Mobile Self Storage Unit(s) (MSSU);(vi) allow any liquid, substance, smell or odour to escape from the Mobile Self Storage Unit(s) (MSSU) or any noise to be audible or vibration to be felt outside the Mobile Self Storage Unit(s) (MSSU) (vii) cause any damage to the Mobile Self Storage Unit(s) (MSSU) or any other Mobile Self Storage Unit(s) (MSSU) or the Facility or its facilities or to the property or possessions of us or any of our other customers. If you cause damage you must (at our option) repair, restore or replace such damaged item or reimburse our costs in making necessary repairs, restoration or replacement;(viii) cause any obstruction or undue hindrance in any passageway, stairway, service area or other part of the Facility and you must at all time exercise courtesy to others in using these areas.
12. You must: – (i)inform us immediately to any damage to the Mobile Self Storage Unit(s) (MSSU) or Trailer; (ii) comply with all fire safety and security precautions or instructions posted about our premises or as directed by any of our employees or agents at the Facility and any further regulations for use of the Mobile Self Storage Unit(s) (MSSU) which we may issue from time to time. (iii) Make yourself available to receive any deliveries of goods to the Mobile Self Storage Unit(s) (MSSU), which you shall store in such a manner so as not to inconvenience any other customers of MSSC.(iv) indemnify us against any loss or damage arising from wilful breach of any clause in this Agreement.(v) ensure your Goods are suitably protected and wrapped to minimise damage whilst in transit.

Alternative Mobile Self Storage Unit(s) (MSSU).
13. The schedule shall not confer upon you an exclusive right to possession of the Mobile Self Storage Unit(s) (MSSU) and we may, upon giving you seven days prior written notice require you to remove your goods from one Mobile Self Storage Unit(s) (MSSU) to another Mobile Self Storage Unit(s) (MSSU) specified by us. The alternative Mobile Self Storage Unit(s) (MSSU) shall be the same size and of no higher price than that occupied by you prior to such move.
14. Removal of your goods from the current Mobile Self Storage Unit(s) (MSSU) to the alternative Mobile Self Storage Unit(s) (MSSU) will be at your expense. If you do not arrange the removal of your goods to the alternative Mobile Self Storage Unit(s) (MSSU) by the time specified in the notice, we may enter the Mobile Self Storage Unit(s) (MSSU) and arrange for the goods to be so moved. Any removal arranged by us will be at your risk (except for loss or damage caused wilfully or negligently by our removal agents or us) and the removal expenses will be payable by you and we may add them to the Agreement Fees.
15. If your goods are moved to an alternative Mobile Self Storage Unit(s) (MSSU), this Agreement will be varied by the substitution of the alternative Mobile Self Storage Unit(s) (MSSU) number but this Agreement will otherwise continue in full force and effect and the Agreement Fee will continue to apply to the alternative Mobile Self Storage Unit(s) (MSSU).

Fees and Payment Deposit
16. You must on the signing of this Agreement pay a deposit to us equal to 4 weeks storage charge. This sum shall be retained by us until the termination of this Agreement and thereafter returned to you by direct debit or debit/ credit card (without interest) within 28 days after this Agreement terminates less any amount we may deduct to cover:-(i) repairing any damage to the Mobile Self Storage Unit(s) (MSSU), the Site or any other Mobile Self Storage Unit(s) (MSSU) caused by you, your agents or invitees or by goods stored in the Mobile Self Storage Unit(s) (MSSU);(ii) any unpaid Agreement Fees or removal or other charges; or (iii) any other obligation to us that you have not discharged in full. 16a. Retrieval services for individual files and/or stock items within Greater Manchester will be discretionary for a ‘2-3 working day’ and ‘out of hours’ services , £18.60+vat for a ‘next working-day’ service, £39.25+vat for ‘same working day’ service, £56.67+vat for ‘2-hour express’ service unless otherwise stated in writing.

Agreement Fees
17. the Agreement Fee for the first 4 weeks of using the Mobile Self Storage Unit(s) (MSSU) shall be due and payable on the commencement of the agreement. The 4 weekly Agreement Fee for each successive period thereafter shall likewise become due and payable on the due date. The Agreement Fee shall be payable in respect of 4 weeks or fraction of during which either there are goods stored in the Mobile Self Storage Unit(s) (MSSU) for which you are responsible or during which time you require to use the Mobile Self Storage Unit(s) (MSSU). If you do not pay the Agreement Fees on the Due Date, you will immediately become liable to pay a late payment charge equal to 10 percent of the Agreement Fees (subject to a minimum charge of £10) for each period of two weeks or any part of it that the Agreement Fees (including any late payment or other charges) remain unpaid after the Due Date.
18. In the event that any cheque or direct debit is dishonoured, we may make a further minimum charge of £18 on each occasion that your cheque or direct debit or standing order is returned. Additionally, You must pay us interest on all amounts overdue for payment from You at the rate of 5% above the base rate of Bank of England, calculated from the date when payment becomes due up to and including the date of actual payment including all accrued interest, whether before or after judgment, and whether or not we exercise the right of sale under this Agreement.
19. In the event of any breach of this agreement which requires us to take any remedial action we may make an appropriate charge to recover any costs or other charges involved.

Increases
20. We may alter the Agreement Fees at any time by giving you written notice and the new Agreement Fees shall take effect on the first Due Date occurring not less than 28 days after the date of the notice.

Non Payment of Agreement Fees
21. If you do not pay the Agreement Fees on the Due Date or the late payment charge or either, we may exclude you from the Site and from the Mobile Self Storage Unit(s) (MSSU) and we may break the lock on the Mobile Self Storage Unit(s) (MSSU) and install a new lock, whether or not we have exercised our right to terminate this Agreement. Exercising our right to exclude you from the Facility and the Mobile Self Storage Unit(s) (MSSU) does not affect your obligation to pay any unpaid or future Agreement Fees or late payment charges. In the event that You do not pay any Fees or charge, the Goods are left in the Mobile Self Storage Unit(s) (MSSU) at your sole risk. We exclude any liability in respect of the Goods when payment of Our Fees or charges is overdue and exclude any duty of care howsoever arising.
22. If any part of the Agreement Fees or the late payment charge is still outstanding one month after the Due Date then we may at our absolute discretion:-(i) give you written notice that we will remove some or all of the goods in the Mobile Self Storage Unit(s) (MSSU) if you have not paid all outstanding amounts due in full within 72 hours of the posting of that notice by us to you at your address set out in the Agreement; (ii) on expiry of the notice in sub-Condition 22(i), remove all the goods in the Mobile Self Storage Unit(s) (MSSU) to any alternative storage facilities that we may decide without incurring any liability for loss or damage to the goods arising from their removal and alternative storage;(iii) charge you the full costs for removing the goods and alternative storage costs together with any repeated costs if we require to move the goods at any time afterwards;(iv) sell the goods on your behalf and pass good title to them and first use the proceeds of sale to discharge any outstanding Agreement Fees and other charges due to us or costs incurred in connection with such sale. If the proceeds of sale are insufficient to discharge your outstanding liability to us then you will remain liable for the balance and we may take any action we consider necessary to recover the outstanding amounts. The customer shall be entitled to claim the balance (if any) remaining thereafter.(v) treat any goods not sold as abandoned and destroy or otherwise dispose of them.
23. Fees paid in advance will be refunded to the nearest unused day but we may make deductions from them as if they were a Deposit under Condition 16.

Termination
24. You may not terminate this agreement if any Agreement Fees or other charges are outstanding or if you are otherwise in breach of the Agreement.
25. We may terminate this Agreement immediately by giving you written notice if you are in breach of any term of this Agreement; (i) Commercial storage users storing for less than 12 months are required to give 30 days written notice before the account can be closed; (ii) Commercial users storing for over 12 months are required to give 90 days written notice before the account can be closed.

On Termination
26. On termination of this Agreement you must remove all goods from the Mobile Self Storage Unit(s) (MSSU) and leave the Mobile Self Storage Unit(s) (MSSU) clean and tidy and in the same condition as the Commencement Date. We may charge you if at our sole discretion we decide that it is necessary to clean the Mobile Self Storage Unit(s) (MSSU) or dispose of any goods or rubbish left in the Mobile Self Storage Unit(s) (MSSU) or on the Site. You agree to examine the Goods carefully upon removing them from the Mobile Self Storage Unit(s) (MSSU) and must tell us about any loss or damage to the Goods as soon as is reasonably possible after doing so.
27. We may treat any goods remaining in the Mobile Self Storage Unit(s) (MSSU) after termination as abandoned and may dispose of them in accordance with Condition 22 (iv) and (v).

Insurance Option
28. You must provide satisfactory evidence that your goods are fully insured . We do not insure your goods whilst in the Mobile Self Storage Unit(s) (MSSU) unless you agree to take our insurance option which covers your goods under our insurance policy. You should declare a true-replacement value of your goods whilst in store. Storage of goods in the Mobile Self Storage Unit(s) (MSSU) is at your sole risk and you must insure them to their full current value.

Exclusion of Liability
29. We exclude all liability in respect of loss or damage relating to Your business, if any, including consequential loss, lost profits or business interruption, and all liability in respect of loss or damage to the Goods caused by Normal Perils, including as a result of negligence by us, our agents and/or employees above the sum of £250 which we consider to be the normal excess on a standard household insurance policy whether or not that policy would cover the Goods. Normal Perils in this Condition mean loss of or damage to Goods caused by fire, lightning, explosion, earthquake, aircraft, storm, flood, bursting &/or leaking pipes, theft accompanied by forcible and violent entry or exit, riot, strike, civil commotion, malicious damage, and impact by vehicles. We shall not be liable for any loss (including consequential or economic loss) or damage which may be suffered by you as a direct result of the performance of the agreement by the company being prevented, hindered or delayed by reason of any act of God, force majeure, riot, strike or lock-out, trade dispute or labour disturbance, accident, break-down of plant or machinery, fire, flood, difficulty in obtaining workman, materials or transport, electrical power failures, threat of or actual terrorism or environmental or health emergency or hazard, or entry into any Mobile Self Storage Unit(s) (MSSU) including the Mobile Self Storage Unit(s) (MSSU) or the Site by, or arrest or seizure or confiscation of Goods by competent authorities or other circumstances whatsoever outside our control affecting the provision by us or the availability of the Mobile Self Storage Unit(s) (MSSU). Nor shall we be liable for any loss including consequential or economic loss or damage to the goods stored in the Mobile Self Storage Unit(s) (MSSU), whether or not the damage is due to any act or omission, negligence or wilful default by us or by any of our servants or agents or other customers; nor shall we be liable for any consequential or economic loss incurred by you as a result of any loss or damage to the goods or deliveries received or accepted by us on your behalf or in your absence in which case you must make appropriate provision with your insurers to indemnify us against any claim arising. Any other representations, conditions, warranties and other terms, whether written or oral, express or implied, statutory or otherwise which are or may be inconsistent with this condition are expressly excluded
30. The exclusion of liability in Condition 28 and 29 does not apply where the damage suffered by you is as a direct result of our negligence or wilful default or that of our servants or agents and which causes physical injury to or the death of any person.

Indemnity
31. You will indemnify us and keep us indemnified against any demand or claim made or any action or other proceeding brought against us arising out of or in connection with any dispute as to the ownership of the goods stored in the Mobile Self Storage Unit(s) (MSSU) or as to the person entitled in law to possession thereof or the dangerous nature of any dangerous characteristic thereof or the infective or contagious nature thereof and against all and any costs charges, expenses damages or loss incurred or suffered or becoming payable by us in or in connection with or as a result of any such demand claim or action or other proceedings as aforesaid.
31b. You shall also fully and effectively indemnify and keep indemnified us from and against all claims action demands costs and charges of whatsoever nature incurred by us or any of our servants agents or other customers arising out of or resulting from the use of the Mobile Self Storage Unit(s) (MSSU) by the customer.

Notices
32. Any notice given under this Agreement must be in writing and may be served by personal delivery, pre-paid post or email. Any notice to you may be sent to the address stated in the schedule or any other address, which you notify to us in writing. Any notice to us must be sent to our address set out in the Schedule. Notices will be deemed to be effectively served immediately if delivered personally or forty-eight hours after they have been placed in the post.

Transport
33. Upon accepting delivery of the Mobile Self Storage Unit(s) (MSSU) and Trailer, you will be responsible for security and sustainment of the vehicle.

General
34. Any delay by us in exercising any of our rights under this Agreement will not impair our rights or be a waiver of those rights, nor will any partial exercise or any right preclude a further exercises of that right.
35. You may not assign any of your rights under this Agreement or part with possession of the Mobile Self Storage Unit(s) (MSSU) to any other person, firm or company.
36. All the terms of the contract between the Company and the Customer are set out in the Storage Agreement and in these Conditions. All other terms conditions warranties guarantees undertakings or representations whether express or implied by statute (insofar as such statute permit) common-law or otherwise or arising from conduct or a previous course of dealing or trade custom or usage or agreed or offered orally or in correspondence or otherwise are hereby excluded from the Storage Agreement. No variation of the Storage Agreement is binding on the Company unless agreed to in writing and signed by a director of the Company. None of our other employees or agents has any authority to vary this Agreement on our behalf whether orally or in writing or to make any representation of fact that is or may be inconsistent with the terms of this Agreement.
37. Every provision in these terms and conditions is severable and distinct from every other provision and if at any time one or more of such provisions is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected in any way.
38. This Agreement shall not create a tenancy, lease or any other relationship of landlord and tenant between you and us neither shall we for any other purpose whatsoever be treated as a warehouse keeper.
39. Where the customer is two or more persons your obligations under this agreement shall be joint and several.
40. Whilst on our premises, customers may be recorded by CCTV and the information kept on record.

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The Manchester Self Storage Company Terms and Conditions for Mobile Student Self Storage.

The agreement for the provision of off-site storage space is made between The Manchester Self Storage Co. Ltd (MSSC) and (you) the customer.

You are obliged to tell MSSC of any changes made to your address, email, telephone or payment details.

Termination:
Upon termination, any unused days will be refunded together with your deposit where applicable. A refund will be issued to the same debit/ credit card you originally used to book your storage on condition that you leave your Mobile Self Storage Unit(s) (MSSU) and our facility clean, do not incur any charges for damage of the Mobile Self Storage Unit(s) (MSSU) or trailer, and provided that all charges are paid up to date.

Storage, liability, packaging and labour charges:
We reserve the right to review and change our charges at any time. If we choose to change our storage charges we will notify you in writing with no less that 28 days notice. We reserve the right to change our packaging, labour and liability charges without notice. Our student storage service includes collection from ground-floor only. Our labour service is charged on a discretionary basis.

Storage Insurance Option:
MSSC are not liable for any loss of or damage to the goods stored or to any goods or deliveries accepted on your behalf or for any consequential loss even if that damage is due to the fault of MSSC. It is a condition of storage that you must insure your goods whilst in store by either giving evidence of your own policy or by taking our Storage Insurance option.

Definitions
1. In these terms and conditions the following words have the following meanings:-
2. You, your: the customer named in the Schedule.
3. We, us, our: The Manchester Self Storage Co. Ltd (MSSC).
4. Goods: anything that you bring on Site or we collect on your behalf and store in the Mobile Self Storage Unit(s) (MSSU) or facility.
5. Mobile Self Storage Unit(s) (MSSU): the storage unit or area specified in the Schedule and/or any other Mobile Self Storage Unit(s) (MSSU) the customer or customers may occupy.
6. Commencement Date: the date specified in the Agreement.
7. Facility: the premises on which the Mobile Self Storage Unit(s) (MSSU) is situated.
8. Access Hours: the hours we permit access to the Mobile Self Storage Unit(s) (MSSU).
9. Prohibited Items: those items specified in Condition 10.
10. Deposit: the amount specified in the Agreement.
11. Agreement Fees: the amount specified in the Agreement, which shall also be paid by you where it is or becomes applicable
12. Due Date: the date specified in the Agreement and the corresponding date in each period specified in the Agreement or the previous business day if the Due date falls on a Saturday, Sunday or Public Holiday
13. Agreement: the License Agreement or the Notification of Change Document This Agreement: these terms and conditions.
14. Trailer: The vehicle we use to transport your goods and/or the Mobile Self Storage Unit(s) (MSSU).

Your Right to Occupy & Inspection
1. We permit You to use the Mobile Self Storage Unit(s) (MSSU), area or facility in accordance with these terms and conditions from the Commencement Date until this agreement is terminated.
2. You must ensure your Goods are suitably protected and wrapped to minimise damage while in transit; your goods clearly labeled with your name, email and contact telephone number before storing any goods and inform us if you believe it is damaged or unsuitable for your requirements in any way. If you do not do so the Mobile Self Storage Unit(s) (MSSU) will be deemed to be suitable for you and in good condition at the Commencement Date.

Access to the Mobile Self Storage Unit(s) (MSSU) and Facility by You and by Us
3. You may have access to the Mobile Self Storage Unit(s) (MSSU), area or facility at any time during the Access Hours and by giving no less than 24 hours notice. No access to the Mobile Self Storage Unit(s) (MSSU) will be permitted outside these hours unless by prior arrangement from a Company Director. We may change the Access Hours at any time without giving prior notice.
4. Only you and persons authorised in writing or accompanied by you will be permitted to have access to the Mobile Self Storage Unit(s) (MSSU) and your Goods. Any such person is your agent for whose actions You are responsible and liable to us and to other users of Mobile Self Storage Unit(s) (MSSU) on the Site. You may withdraw any authorisation at any time but the withdrawal will not be effective until we receive it in writing. We do not accept liability for unauthorised access by third parties in possession of the customer’s key and or code where applicable and or with knowledge of the location of the Mobile Self Storage Unit(s) (MSSU). In the event that further security is required the company may over-lock the Mobile Self Storage Unit(s) (MSSU) (by prior arrangement) and retain the over-lock key for a special charge. We may ask for proof of identity from you or any other person at any time (although we are not obliged by this Agreement or otherwise to do so) and we may refuse access to any person (including you) who is unable to provide satisfactory proof of identity. We may refuse You or your agents access at any time if we consider in our sole discretion that the safety of any person on the Site, or the security of the Mobile Self Storage Unit(s) (MSSU) or its contents, or other Mobile Self Storage Unit(s) (MSSU) or their contents will be put at risk. In the case of shared Mobile Self Storage Unit(s) (MSSU) or areas within the Facility you accept that we have no liability in the management or control of the Mobile Self Storage Unit(s) (MSSU) or area other than to hold the key for the Mobile Self Storage Unit(s) (MSSU) or area if required to do so.
5. You are responsible for providing suitable identification for all your items. We will not be responsible for locking any unlocked Mobile Self Storage Unit(s) (MSSU). You should not leave your key where applicable with or permit access to your Mobile Self Storage Unit(s) (MSSU) or items to any person other than your own agent who is responsible to You and subject to your control and if You do so, You do so at your own risk whether or not any such person is our employee or agent. We do not accept any liability for any person including our employee or agent holding your key and having access to your Mobile Self Storage Unit(s) (MSSU) and any such person acts as your agent only.
6. We (our agents or workman, with our express permission) reserve the right to access the Mobile Self Storage Unit(s) (MSSU) at all times and for all purposes and to remove all or any of the goods stored in the Mobile Self Storage Unit(s) (MSSU) but, without prejudice to the generality thereof to inspect the Mobile Self Storage Unit(s) (MSSU), to ensure compliance and observance by the Customer with the terms hereof and for carrying out repairs maintenance and alterations to the Mobile Self Storage Unit(s) (MSSU) and Facility having given the customer 7 days notice. We shall not be liable for any damage caused to the goods stored in the Mobile Self Storage Unit(s) (MSSU) as a result of such entry and removals except to the extent that this is due to our negligence.
7. We may enter the Mobile Self Storage Unit(s) (MSSU) and your boxes at any time without notifying you (and if necessary we may break the lock to gain entry):-(i) if we believe that the Mobile Self Storage Unit(s) (MSSU) and/or your items contains Prohibited Items or is being used in breach of these terms and conditions;(ii) if we are required to do so by the Police, Fire Services, Local Authority or by a Court Order;(iii) if we believe it is necessary in an emergency;(iv) to obtain access in accordance with conditions 7, 14 and 22. (v) to prevent injury or damage to persons or property (vi) if we are of the opinion that any of the above apply for the purposes of ascertaining this

Use of the Mobile Self Storage Unit(s) (MSSU) and the Facility
8. You warrant to and covenant with us that you are the owner of and or entitled in law to the possession of the goods stored in the Mobile Self Storage Unit(s) (MSSU) at any time or that ownership is vested in you for the purposes of entering into this agreement. You will meet any claim or costs against us if these declarations are not true.
9. You may only use the Mobile Self Storage Unit(s) (MSSU) and Facility for storage and not for any other purpose. You must not store (and you must not allow for any other person to store) any of the following in the Mobile Self Storage Unit(s) (MSSU) or boxes:-(i) food or perishable goods unless securely packed so that they are protected from vermin;(ii) birds, fish, animals or other living creatures;(iii) combustible or flammable materials or liquids such as paint, petrol, oil or cleaning solvents; (iv) explosives, weapons or ammunition;(v) chemicals, radioactive materials, biological agents;(vi) toxic waste, asbestos or other materials of a dangerous nature; (vii) any item which emits any fumes, smell or odour; (vii) any illegal substances or goods illegally obtained (viii) compressed gases. We may refuse to permit storage of any goods regardless of reason.
10. You must not (and you must not allow any other person to):-(i) use the Mobile Self Storage Unit(s) (MSSU) or service or do anything in the Facility or in the Mobile Self Storage Unit(s) (MSSU) which may be a nuisance to us or to the users of any other Mobile Self Storage Unit(s) (MSSU) (ii) do anything on the Site or in the Mobile Self Storage Unit(s) (MSSU) which may invalidate any of our insurance policies (or those of other Mobile Self Storage Unit(s) (MSSU) users) or increase the premiums;(iii) use the Mobile Self Storage Unit(s) (MSSU) as offices or living accommodation or as a home or business address;(iv) spray paint or do any mechanical work of any kind in the Mobile Self Storage Unit(s) (MSSU);(v) attach anything to the walls, ceiling, floor or doors of the Mobile Self Storage Unit(s) (MSSU) or make any alteration to the Mobile Self Storage Unit(s) (MSSU);(vi) allow any liquid, substance, smell or odour to escape from the Mobile Self Storage Unit(s) (MSSU) or any noise to be audible or vibration to be felt outside the Mobile Self Storage Unit(s) (MSSU) (vii) cause any damage to the Mobile Self Storage Unit(s) (MSSU) or any other Mobile Self Storage Unit(s) (MSSU) or the Facility or its facilities or to the property or possessions of us or any of our other customers. If you cause damage you must (at our option) repair, restore or replace such damaged item or reimburse our costs in making necessary repairs, restoration or replacement;(viii) cause any obstruction or undue hindrance in any passageway, stairway, service area or other part of the Facility and you must at all time exercise courtesy to others in using these areas.
11. You must: – (i)inform us immediately to any damage to the Mobile Self Storage Unit(s) (MSSU) or Trailer; (ii) comply with all fire safety and security precautions or instructions posted about our premises or as directed by any of our employees or agents at the Facility and any further regulations for use of the Mobile Self Storage Unit(s) (MSSU) which we may issue from time to time. (iii) Make yourself available for collections or to receive any deliveries of goods to the Mobile Self Storage Unit(s) (MSSU) or service, which you shall store in such a manner so as not to inconvenience any other customers of MSSC.(iv) indemnify us against any loss or damage arising from wilful breach of any clause in this Agreement.

Alternative Mobile Self Storage Unit(s) (MSSU)
12. The schedule shall not confer upon you an exclusive right to possession of the Mobile Self Storage Unit(s) (MSSU) and we may, upon giving you seven days prior written notice require you to remove your goods from one Mobile Self Storage Unit(s) (MSSU) to another Mobile Self Storage Unit(s) (MSSU) specified by us. The alternative Mobile Self Storage Unit(s) (MSSU) shall be the same size and of no higher price than that occupied by you prior to such move.
13. Removal of your goods from the current Mobile Self Storage Unit(s) (MSSU) to the alternative Mobile Self Storage Unit(s) (MSSU) will be at your expense. If you do not arrange the removal of your goods to the alternative Mobile Self Storage Unit(s) (MSSU) by the time specified in the notice, we may enter the Mobile Self Storage Unit(s) (MSSU) and arrange for the goods to be so moved. Any removal arranged by us will be at your risk (except for loss or damage caused wilfully or negligently by our removal agents or us) and the removal expenses will be payable by you and we may add them to the Agreement Fees.
14. If your goods are moved to an alternative Mobile Self Storage Unit(s) (MSSU), this Agreement will be varied by the substitution of the alternative Mobile Self Storage Unit(s) (MSSU) number but this Agreement will otherwise continue in full force and effect and the Agreement Fee will continue to apply to the alternative Mobile Self Storage Unit(s) (MSSU).

Fees and Payment Deposit
15. You must on the signing of this Agreement pay a deposit (where applicable) and service charges for the duration of storage and other services contained in the agreement. This deposit sum shall be retained by us until the termination of this Agreement and thereafter returned to you by direct debit or debit/ credit card (without interest) within 28 days after this Agreement terminates less any amount we may deduct to cover:-(i) repairing any damage to the Mobile Self Storage Unit(s) (MSSU), Trailer, the Site or any other Mobile Self Storage Unit(s) (MSSU) caused by you, your agents or invitees or by goods stored in the Mobile Self Storage Unit(s) (MSSU);(ii) any unpaid Agreement Fees or removal or other charges; or (iii) any other obligation to us that you have not discharged in full.

Agreement Fees
16. the Agreement Fee for the first period (contained in the agreement) of using the Mobile Self Storage Unit(s) (MSSU) and/or services shall be due and payable on the commencement of the agreement. The 4 weekly Agreement Fee for each successive period thereafter shall likewise become due and payable on the due date. The Agreement Fee shall be payable in respect of 4 weeks or fraction of during which either there are goods stored in the Mobile Self Storage Unit(s) (MSSU) for which you are responsible or during which time you require to use the Mobile Self Storage Unit(s) (MSSU). If you do not pay the Agreement Fees on the Due Date, you will immediately become liable to pay a late payment charge equal to 10 percent of the Agreement Fees (subject to a minimum charge of £10) for each period of two weeks or any part of it that the Agreement Fees (including any late payment or other charges) remain unpaid after the Due Date.
17. In the event that any cheque or direct debit is dishonoured, we may make a further minimum charge of £18 on each occasion that your cheque or direct debit or standing order is returned. Additionally, You must pay us interest on all amounts overdue for payment from You at the rate of 5% above the base rate of Bank of England, calculated from the date when payment becomes due up to and including the date of actual payment including all accrued interest, whether before or after judgment, and whether or not we exercise the right of sale under this Agreement.
18. In the event of any breach of this agreement which requires us to take any remedial action we may make an appropriate charge to recover any costs or other charges involved.
19. We may apply surcharges to the Agreement:-(i) if an additional collection or delivery is required as a result of your negligence, we may charge £25.00 inc. vat for each return collection and/or delivery within a fifteen mile radius of the Facility; (ii) a discretionary charge of 25.00 inc. vat will be applied if we supply packing materials and re-pack your goods where we feel otherwise the packing of your goods is inadequate and/or could pose a Heath & Safety Risk to you, your agents, us and our staff. (iii) if a box or carton packed by you exceeds £25kg, we will at our discretion re-pack the box and charge the equivalent of an additional box price (plus packaging and labour) based on your storage package. (iv) if your items are not ready resulting in our staff waiting for more than 15 minutes (including load time) a charge of £25.00 inc. vat will be applied to your account. (v) if we are unable to contact you on your chosen date and time window, a failed-delivery charge will apply of £25 inc. vat. (vi) if you choose to cancel you order less than 24 hours before the delivery/ collection time, we reserve the right to withhold 25% of the order fee inc vat. (vii) if a timed-service is requested for delivery/ collection with less than 24 hours notice, a charge of £60.00 inc vat will apply. (viii) if a timed-service is requested for delivery/ collection with more than 24 hours but less that 5 working days, we reserve the right to apply charge of £25.00 inc vat.

Increases
19.1 We may alter the Agreement Fees at any time by giving you written notice and the new Agreement Fees shall take effect on the first Due Date occurring not less than 28 days after the date of the notice.

Refunds

19.2. For unused weeks, boxes and ‘Additional items’ which did not come into storage, we will refund (i) the full value of unused weeks on your invoice (ii) 50% of the value of unused boxes supplied by us (iii) the full amount of ‘Additional items’ on your invoice. Refunds will only be processed by bank transfer once all monies have been received by you for your order(s).

Non Payment of Agreement Fees
20. If you do not pay the Agreement Fees on the Due Date or the late payment charge or either, we may exclude you from the Site and from the Mobile Self Storage Unit(s) (MSSU) and we may break the lock on the Mobile Self Storage Unit(s) (MSSU) and install a new lock, whether or not we have exercised our right to terminate this Agreement. Exercising our right to exclude you from the Facility and the Mobile Self Storage Unit(s) (MSSU) does not affect your obligation to pay any unpaid or future Agreement Fees or late payment charges. In the event that You do not pay any Fees or charge, the Goods are left in the Mobile Self Storage Unit(s) (MSSU) at your sole risk. We exclude any liability in respect of the Goods when payment of Our Fees or charges is overdue and exclude any duty of care howsoever arising.
21. If any part of the Agreement Fees or the late payment charge is still outstanding one month after the Due Date then we may at our absolute discretion:-(i) give you written notice that we will remove some or all of the goods in the Mobile Self Storage Unit(s) (MSSU) if you have not paid all outstanding amounts due in full within 72 hours of the posting of that notice by us to you at your address set out in the Agreement; (ii) on expiry of the notice in sub-Condition 22(i), remove all the goods in the Mobile Self Storage Unit(s) (MSSU) to any alternative storage facilities that we may decide without incurring any liability for loss or damage to the goods arising from their removal and alternative storage;(iii) charge you the full costs for removing the goods and alternative storage costs together with any repeated costs if we require to move the goods at any time afterwards;(iv) sell the goods on your behalf and pass good title to them and first use the proceeds of sale to discharge any outstanding Agreement Fees and other charges due to us or costs incurred in connection with such sale. If the proceeds of sale are insufficient to discharge your outstanding liability to us then you will remain liable for the balance and we may take any action we consider necessary to recover the outstanding amounts. The customer shall be entitled to claim the balance (if any) remaining thereafter.(v) treat any goods not sold as abandoned and destroy or otherwise dispose of them.
22. Fees paid in advance will be refunded to the nearest unused day but we may make deductions from them as if they were a Deposit under Condition 16.

Termination and refunds
23. You may not terminate this agreement if any Agreement Fees or other charges are outstanding or if you are otherwise in breach of the Agreement.
24. We may terminate this Agreement immediately by giving you written notice if you are in breach of any term of this Agreement.

24.1. We will issue refunds once delivery of your items has been made or you have collected them from store. If boxes and/or weeks have been unused, we will refund the pro-rata cost less 50% based on your storage package.

24.2. Refunds will be made by bank transfer once bank account details have been sent by you.

On Termination
25. On termination of this Agreement you must remove all items from the Mobile Self Storage Unit(s) (MSSU) and/or from the facility or arrange to have them delivered and leave the Mobile Self Storage Unit(s) (MSSU) and or facility clean and tidy and in the same condition as the Commencement Date. We may charge you if at our sole discretion we decide that it is necessary to clean the Mobile Self Storage Unit(s) (MSSU) or dispose of any goods or rubbish left in the Mobile Self Storage Unit(s) (MSSU) or on the Site. You agree to examine the Goods carefully upon removing them from the Mobile Self Storage Unit(s) (MSSU) and must tell us about any loss or damage to the Goods as soon as is reasonably possible after doing so.
26. We may treat any goods remaining in the Mobile Self Storage Unit(s) (MSSU) or unidentified items after termination as abandoned and may dispose of them in accordance with Condition 22 (iv) and (v).

Insurance Option
28. You must provide satisfactory evidence that your goods are fully insured .We do not insure your goods whilst in storage unless you agree to take our insurance option which covers your goods under our insurance policy. You should declare a true-replacement value of your goods whilst in store. Storage of goods in the Mobile Self Storage Unit(s) (MSSU) is at your sole risk and you must insure them to their full current value.

Indemnity
31. You will indemnify us and keep us indemnified against any demand or claim made or any action or other proceeding brought against us arising out of or in connection with any dispute as to the ownership of the goods stored in the Mobile Self Storage Unit(s) (MSSU) or facility or as to the person entitled in law to possession thereof or the dangerous nature of any dangerous characteristic thereof or the infective or contagious nature thereof and against all and any costs charges, expenses damages or loss incurred or suffered or becoming payable by us in or in connection with or as a result of any such demand claim or action or other proceedings as aforesaid.
31b. You shall also fully and effectively indemnify and keep indemnified us from and against all claims action demands costs and charges of whatsoever nature incurred by us or any of our servants agents or other customers arising out of or resulting from the use of the Mobile Self Storage Unit(s) (MSSU) by the customer.

Notices
32. Any notice given under this Agreement must be in writing and may be served by personal delivery, or by pre-paid post. Any notice to you may be sent to the address stated in the schedule or any other address, which you notify to us in writing. Any notice to us must be sent to our address set out in the Schedule. Notices will be deemed to be effectively served immediately if delivered personally or forty-eight hours after they have been placed in the post.

Transport
33. Upon accepting delivery of the Mobile Self Storage Unit(s) (MSSU) and Trailer where applicable, you will be responsible for security and sustainment of the vehicle and are responsible to pay any costs incurred by us as a result of damage/loss to the Trailer.

General
34. Any delay by us in exercising any of our rights under this Agreement will not impair our rights or be a waiver of those rights, nor will any partial exercise or any right preclude a further exercises of that right.
35. You may not assign any of your rights under this Agreement or part with possession of the Mobile Self Storage Unit(s) (MSSU) or service to any other person, firm or company.
36. All the terms of the contract between the Company and the Customer are set out in the Storage Agreement, Storage Quotation and in these Conditions. All other terms conditions warranties guarantees undertakings or representations whether express or implied by statute (insofar as such statute permit) common-law or otherwise or arising from conduct or a previous course of dealing or trade custom or usage or agreed or offered orally or in correspondence or otherwise are hereby excluded from the Storage Agreement. No variation of the Storage Agreement is binding on the Company unless agreed to in writing and signed by a director of the Company. None of our other employees or agents has any authority to vary this Agreement on our behalf whether orally or in writing or to make any representation of fact that is or may be inconsistent with the terms of this Agreement.
37. Every provision in these terms and conditions is severable and distinct from every other provision and if at any time one or more of such provisions is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected in any way.
38. This Agreement shall not create a tenancy, lease or any other relationship of landlord and tenant between you and us neither shall we for any other purpose whatsoever be treated as a warehouse keeper.
39. Where the customer is two or more persons your obligations under this agreement shall be joint and several.
40. Whilst on our premises, customers may be recorded by CCTV and the information kept on record.

Terms

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